24/6 SLA Technical Support
Mount Hagen HQ & Port Moresby, PNG
Service & Investment Guide 2026

Pricing & Services

Clear starting prices for practical technology solutions built for Papua New Guinea businesses.

Explore defined packages for websites, e-commerce, POS, custom business systems, mobile applications, automation, payments, hosting and ongoing support.

Starting prices in PGK Defined scopes Local PNG support Source code ownership Third-party fees disclosed separately
Discuss Your Project View Services & Packages ↓
01 Digital Presence

Websites

Professional websites designed for businesses that need a strong digital presence.

ONE-TIME 5–7 days

SME Starter Website

K2,450

Clean, mobile-first web presence tailored for growing local enterprises and trade services.

Included Scope & Deliverables
  • Up to 5 pages
  • Mobile responsive
  • Contact form
  • WhatsApp CTA
  • Google Maps embed
  • SSL certificate configuration
  • Basic on-page SEO
  • Business information setup
  • 30-day post-launch support
MILESTONE BILLING From 3–4 weeks

Enterprise Web Portal

From K8,500

Advanced web portal with user accounts, custom business workflows, and relational database architecture.

Included Scope & Deliverables
  • Custom tailored interface
  • User accounts & authentication
  • Advanced workflow forms
  • Business operational logic
  • Database configuration
  • Security & WAF configuration
  • Required integrations
ℹ️ Integrations and larger requirements are quoted separately.
02 Online Sales

E-Commerce

Secure online retail and wholesale storefronts engineered for commercial transactions.

Website and store prices do not include domain registry fees, premium themes/plugins or hosting.
Most clients can add LiteSpeed Hosting at K75/month and Essential Care at K220/month.
ONE-TIME 10–14 days

Starter Online Store

K5,850

Modern entry-level storefront for retailing products online with local payment options.

Included Scope & Deliverables
  • Up to 30 products
  • Product categories & tags
  • Shopping cart & drawer
  • Streamlined checkout
  • PNG bank transfer instructions
  • WhatsApp ordering direct link
  • Mobile responsive design
  • Basic order management
MILESTONE BILLING From 4–6 weeks

Enterprise E-Commerce

From K14,500

High-volume digital commerce with multi-branch inventory, payment gateways, and custom backend sync.

Included Scope & Deliverables
  • Large / unlimited catalogue
  • Multi-branch stock sync
  • Payment gateway integration
  • Corporate customer accounts
  • Advanced margin reporting
  • Custom ERP/accounting sync
03 Retail & Logistics

POS & Business Operations

Retail checkout, barcode scanning, and multi-location inventory engineered for PNG connectivity.

ONE-TIME · SOFTWARE 7–10 days

Single-Store POS

K4,850

Standalone checkout and inventory software for single-counter retail or wholesale stores.

Included Scope & Deliverables
  • Product and sales processing
  • Thermal receipt printing
  • Cash-drawer workflow trigger
  • Basic stock & inventory
  • Cashier user roles
  • Offline-first operation
MILESTONE BILLING From 4–6 weeks

Multi-Branch POS

From K18,500

Centralized multi-store retail architecture linking provincial branches with head office control.

Included Scope & Deliverables
  • Central master database
  • Branch control panel
  • Inventory synchronization
  • Warehouse stock transfers
  • Role permissions & overrides
  • Central consolidated reporting
  • Cloud synchronization protocol
MONTHLY RECURRING Ongoing monthly

POS Cloud Sync & Support

K250 / store / month

Managed cloud synchronization, automated daily backups, and priority support for active retail branches.

Included Scope & Deliverables
  • Cloud synchronization engine
  • Daily off-site database backup
  • Connection & health monitoring
  • Dedicated technical support
04 Bespoke Engineering

Custom Business Software

Tailored web portals, database backends, and operational systems replacing error-prone spreadsheets.

Custom software is scoped before it is priced. Features, user roles, offline behaviour and integrations are confirmed in writing.
FROM PRICE · QUOTED TO SCOPE From 2–3 weeks

Business Portal

From K7,850

Internal web portal centralizing customer records, quotations, and staff task tracking.

Included Scope & Deliverables
  • Central customer database (CRM)
  • Digital quotations generator
  • Job cards & service tracking
  • Automated PDF document export
  • User accounts & permissions
  • Operational reporting dashboards
  • Relational database management
FROM PRICE · QUOTED TO SCOPE From 6–10 weeks

Enterprise Commercial System

From K28,000
Typical project band: K28,000–K45,000

End-to-end commercial ERP linking multiple depots, financial workflows, and partner portals.

Included Scope & Deliverables
  • Multi-depot & provincial branches
  • Subcontractor & vendor portals
  • Customer self-service portals
  • Financial billing workflows
  • Multi-location inventory tracking
  • Advanced business intelligence
  • Third-party API integrations
05 iOS & Android

Mobile Applications

Cross-platform iOS and Android applications built for staff in the field and mobile customer engagement.

ONE-TIME 2–3 weeks

Starter / PWA / Companion App

K7,850

Progressive web app or companion application installable directly via mobile browsers without app store friction.

Included Scope & Deliverables
  • Progressive web app architecture
  • Works across mobile browsers
  • Installable home-screen experience
  • Connected to existing website/portal
  • Mobile-first responsive UX
  • Offline content caching
ℹ️ This package is not a dual-native App Store / Google Play application.
MILESTONE BILLING From 6 weeks

Advanced / Enterprise Mobile

K28,000–K45,000

High-scale field operations and commercial apps featuring local offline data buffering and deep integrations.

Included Scope & Deliverables
  • Granular user permission roles
  • Offline-first functionality
  • Field operations data capture
  • In-app payment workflows
  • Deeper corporate API integrations
  • Admin management console
MONTHLY RECURRING Ongoing monthly

App Store & API Maintenance

K450 / month

Ongoing store listing care, crash diagnostic telemetry, and routine backend API maintenance.

Included Scope & Deliverables
  • App Store & Play Store listing care
  • Crash monitoring & telemetry
  • Small API maintenance fixes
  • Security & token updates
ℹ️ OS-version upgrades are quoted separately. Apple and Google developer account fees are additional.
06 Banking & ERP Rails

Payments, Messaging & Accounting

Direct integration with commercial banking rails, microfinance gateways, and accounting ledgers.

ONE-TIME About 10–14 days

BSP Pay Integration

From K4,850

Direct debit integration enabling PNG bank account holders to pay online in PGK.

Included Scope & Deliverables
  • BSP Pay API integration
  • Customer bank authentication
  • Webhook endpoint configuration
  • Transaction status handling
  • Automated status updates
  • Comprehensive testing
ℹ️ Bank and merchant fees are separate.
ONE-TIME About 2 weeks

QuickBooks / MYOB Integration

From K5,450

Automated data bridge connecting your website, e-commerce store, or POS with cloud accounting.

Included Scope & Deliverables
  • Customer synchronization
  • Automated invoice generation
  • Product & SKU catalog mapping
  • Sales order data routing
  • Payment status reconciliation
  • Automated synchronization workflows
ℹ️ API access must be confirmed before development.
07 Workflow Automation

Automation & Pipelines

Event-driven workflows and conversational messaging pipelines eliminating repetitive administrative tasks.

ONE-TIME 5–7 days

WhatsApp Business Automation

From K2,450

Official Meta WhatsApp Cloud API integration for automated customer enquiry and order handling.

Included Scope & Deliverables
  • Automated welcome & FAQ replies
  • Interactive navigation menus
  • Enquiry routing & triage
  • Lead capture to database
  • Order status notifications
ℹ️ WhatsApp/API charges are separate.
08 Infrastructure

Hosting & Cloud

Reliable Linux server environments, LiteSpeed acceleration, and automated backup routines.

MONTHLY RECURRING

LiteSpeed NVMe Hosting

K75 / month

Fast, reliable cloud hosting for SME websites, company portfolios, and professional services.

Included Scope & Deliverables
  • 15GB NVMe high-speed storage
  • cPanel management control
  • Free automated SSL certificate
  • Corporate business email accounts
  • Automated daily backups
  • Optimized website hosting
MONTHLY RECURRING

Managed Linux VPS

K390 / month

Dedicated virtual private server engineered for custom applications, APIs, and multi-branch systems.

Included Scope & Deliverables
  • 4 vCPU dedicated processor cores
  • 8GB RAM high-speed memory
  • 100GB SSD enterprise storage
  • Docker container engine
  • 24/7 uptime & health monitoring
  • Firewall & OS security hardening
  • Automated off-site backups
09 Ongoing Maintenance

Website Care Plans

Proactive maintenance, security patches, backups, and dedicated developer hours.

Unused developer hours do not roll over. No plan is labelled or sold as unlimited.
MONTHLY RECURRING

Essential Care

K220 / month

Core maintenance keeping company websites secure, updated, and routinely backed up.

Included Scope & Deliverables
  • Core software updates
  • Security patches
  • Automated routine backups
  • Basic technical support
  • Up to 1 development hour included
MONTHLY RECURRING

Enterprise Dedicated SLA

K1,150 / month

Contractual Service Level Agreement with rapid emergency response for mission-critical operations.

Included Scope & Deliverables
  • Up to 10 development hours included
  • Emergency incident response
  • Continuous performance support
  • Monthly architecture review
  • Dedicated engineer on standby
10 Setup & Growth

SEO, Domains & Email

Local search visibility, official PNG domain acquisition, and corporate mailbox infrastructure.

ONE-TIME

Google Maps & Search Setup

K950

Essential local visibility setup establishing your physical branch on Google Search and Maps.

Included Scope & Deliverables
  • Google Business Profile verification
  • Google Search Console setup
  • XML Sitemap generation & submission
  • Basic search indexing setup
  • Business information cleanup
ℹ️ Usually completed together with a website project.
PROJECT

PNG Commercial SEO

From K2,850

Technical search engine optimization targeting high-intent Papua New Guinea commercial searches.

Included Scope & Deliverables
  • Comprehensive on-page SEO
  • Local PNG keyword targeting
  • Metadata & heading optimization
  • Technical SEO & speed fixes
  • Search visibility benchmarking
ONE-TIME + REGISTRY

.com.pg Domain Assistance

From K450 + registry

Professional liaison and technical paperwork assistance for official Papua New Guinea commercial domains.

Included Scope & Deliverables
  • Registration assistance & checks
  • Required documentation preparation
  • Registrar submission handling
  • Basic DNS records configuration
ℹ️ Registry fees are separate.
ONE-TIME + LICENCE

Google Workspace / Microsoft 365 Setup

From K950 + licence

Enterprise corporate mailbox provisioning with authenticated SPF, DKIM, and DMARC security.

Included Scope & Deliverables
  • Business email provisioning
  • Domain verification & routing
  • SPF authentication record
  • DKIM cryptographic keys
  • DMARC policy enforcement
  • Basic mailbox migration support
ℹ️ Licence fees are separate.
Commercial Framework

How We Price & Bill

Transparent payment milestones designed to protect both the client and engineering team throughout development.

50 / 50

Fixed-Scope Projects

50% to start · 50% on acceptance

Applies to websites, starter online stores, and defined standalone packages at or under K8,850.

30/30/30/10

Larger Custom Systems

30% Start · 30% Core · 30% UAT · 10% Go-Live

Milestone progress invoicing for ERP portals, multi-branch POS, and enterprise mobile applications.

MONTHLY

Recurring Services

Billed one month in advance

Cloud hosting, care plans, POS cloud sync, and App Store maintenance are billed one month in advance.

Outside the Package (Billed Separately Where Applicable)

The following third-party expenses are paid directly to providers or billed separately at cost: domain registry fees (.com.pg), Apple Developer accounts ($99/yr), Google Play Console ($25), BSP/Kina merchant facility fees, hardware terminals, premium third-party themes/plugins, SMS gateway credits, Meta WhatsApp API usage, and Google Workspace / Microsoft 365 user licences.

You Own the Work

• Source Code & Project Assets: Fully handed over to your organization upon settlement of final milestone invoice.

• Digital Infrastructure: Hosting accounts, domain registrations, and third-party software licences remain registered in your company's name where possible.

What This Guide Is — and Is Not

• These are starting prices for the scopes described. They are not bids for government tenders, mining systems or multi-year retainers.
• A short written scope is issued and confirmed before development begins.
• Work requested outside the agreed written scope is quoted separately as a formal variation.
Custom Solutions

Not sure which package fits your business?

Tell us what you need. We'll review the workflow, confirm the scope and provide a clear proposal before development begins.

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